Troubleshooting Form

  • Fill in this field if you work for a company that is related to the return of the product.
  • Identification of Windcharger

  • required for all wind turbines
  • DD slash MM slash YYYY
  • Max. file size: 50 MB.
    Please provide proof of purchase.
  • State serial number of 1200 MPPT models
  • About any Solar Panels fitted (find this information on the solar panel label or datasheet)

  • Battery, Loads & Other Charging

  • Gel/AGM/Lithium & Ampere hours
  • Electrical Connection Information: State the cable lengths and sizes for:

  • Siting Information:

  • Eg, boat, house, telecomms site or other?
  • Eg. Coastal or inland, mountain or valley, sheltered or open aspect, give details:
  • Please send a separate email to [email protected] and provide the following supporting information:

    • Sketch of the system
    • Wiring diagram
    • Photographs – for turbines a picture that shows the environment. Regulators should show the electrical connections at the terminals.
  • Marlec and GDPR

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    We would like to let you know from time to time about advancements in our products and renewable energy relevant to your enquiry.