Troubleshooting Form

  • Fill in this field if you work for a company that is related to the return of the product.

  • Identification of Windcharger

  • required for all wind turbines
  • DD slash MM slash YYYY
  • Max. file size: 50 MB.
    Please provide proof of purchase.
  • State serial number of 1200 MPPT models

  • About any Solar Panels fitted (find this information on the solar panel label or datasheet)

  • Battery, Loads & Other Charging

  • Gel/AGM/Lithium & Ampere hours

  • Electrical Connection Information: State the cable lengths and sizes for:

  • Siting Information:

  • Eg, boat, house, telecomms site or other?
  • Eg. Coastal or inland, mountain or valley, sheltered or open aspect, give details:

  • Please send a separate email to [email protected] and provide the following supporting information:

    • Sketch of the system
    • Wiring diagram
    • Photographs – for turbines a picture that shows the environment. Regulators should show the electrical connections at the terminals.

  • Marlec and GDPR

    We assure you that we always treat your personal details with the utmost of care and will never sell them to other companies. You can read our full Privacy Policy for more details.

    We would like to let you know from time to time about advancements in our products and renewable energy relevant to your enquiry.