General Website Terms and Conditions
Terms and Conditions – marlec.co.uk
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.marlec.co.uk (our site) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference. Please click on the button marked “I Accept” at the end of these terms and conditions if you accept them. Please note that if you refuse to accept these terms and conditions you will not be able to order any Products from our site.
1 INFORMATION ABOUT US
www.marlec.co.uk is a website operated by Marlec Engineering Co Limited
The Company is registered in England and Wales under company number 1 388 473
The registered office and trading address is Rutland House Trevithick Road Corby Northants NN17 5XY
The Company VAT registration number is 330 2016 27
The Company phone number is 01536 201588
The Company email address for orders is or[email protected]
2 SERVICE AVAILABILITY
Our site is only intended for use by people resident in the Serviced Countries listed in the drop down box on the registration page. We do not accept orders from individuals outside those countries. Some restrictions are placed on the extent to which we accept orders from specific countries. These restrictions will be communicated to you at the time you place your order.
3 YOUR STATUS
By placing an order through our site you warrant that:
3.1.1 You are legally capable of entering into binding contracts; [and]
3.1.2 You are at least 18 years old;
3.1.3 You are resident in one of the Serviced Countries; and
3.1.4 You are accessing our site from that country.
4 HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
4.1 After placing an order you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us and we will confirm such acceptance to you by sending you an email that confirms the contract between us (Contract) will only be formed when we send you the Shipping Confirmation.
4.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Shipping Confirmation.
5 OUR STATUS
5.1 Please note that we operate as a Limited Liability Company as registered in England & Wales.
Full status details are shown in section 1 INFORMATION ABOUT US
6 CONSUMER RIGHTS
6.1 If you are contracting as a consumer you may cancel a Contract at any time within seven working days beginning on the day after you received the Products. In this case you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 10 below).
6.2 To cancel a Contract you must inform us in writing. You must also return the Product(s) to us immediately in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation we may have a right of action against you for compensation.
6.3 Details of this statutory right and an explanation of how to exercise it are provided in the Shipping Confirmation. This provision does not affect your statutory rights.
7 AVAILABILITY AND DELIVERY
Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or if no delivery date is specified then within 30 days of the date of the Shipping confirmation unless there are exceptional circumstances.
8 RISK AND TITLE
8.1 The Products will be at your risk from the time of delivery.
8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products including delivery charges.
9 PRICE AND PAYMENT
9.1 The price of any Products will be as quoted on our site from time to time except in cases of obvious error.
9.2 These prices include VAT but exclude delivery costs which will be added to the total amount due as set out in our Shipping Information displayed in the checkout process.
9.3 Prices are liable to change at any time but changes will not affect orders in respect of which we have already sent you a Shipping Confirmation.
9.4 Our site contains a large number of Products and it is always possible that despite our best efforts some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that where a Product’s correct price is less than our stated price we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site we will normally at our discretion either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection.
9.5 We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have sent you a Dispatch Confirmation if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
9.6 No contract for the sale of any product will exist between you and Marlec Engineering Co Limited until Marlec Engineering Co Limited has dispatched the goods. Payment for products may be taken prior to dispatch.
9.7 Payment for all Products must be by credit or debit card. The accepted cards are listed at the foot of each web page. We will charge your credit or debit card when the order is placed.
10 OUR REFUNDS POLICY
10.1 When you return a Product to us:
10.1.1. because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 6.1 above) we will process the refund due to you as soon as possible and in any case within 30 days of the day you have given notice of your cancellation and after we have received in good condition the goods in question. In this case we will refund the price of the Product in full excluding the cost of sending the item to you. You will be responsible for the cost of returning the item to us.
10.1.2 for any other reason (for instance because you have notified us in accordance with paragraph 20 that you do not agree to any change in these terms and conditions or in any of our policies or because you claim that the Product is defective) we will examine the returned Product and will notify you of your refund via email within a reasonable period of time. We will usually process the refund due to you as soon as possible and in any case within 30 days of the day we confirmed to you via email that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full excluding the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
10.2 We will refund any money received from you using the same method originally used by you to pay for your purchase.
11 OUR LIABILITY
11.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
11.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased [and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us].
11.3 This does not include or limit in any way our liability:
11.3.1 For death or personal injury caused by our negligence;
11.3.2 Under section 2(3) of the Consumer Protection Act 1987;
11.3.3 .For fraud or fraudulent misrepresentation; or
11.3.4 For any matter for which it would be illegal for us to exclude or attempt to exclude our liability.
11.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of income or revenue loss of business loss of profits or contracts loss of anticipated savings loss of data waste of management or office time) however arising and whether caused by tort (including negligence) breach of contract or otherwise even if foreseeable.
12 IMPORT DUTY
12.1 If you order Products from our site for delivery outside the EU they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
12.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
13 WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes you agree to this electronic means of communication and you acknowledge that all contracts notices information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given to Marlec Engineering Co Limited Rutland House Trevithick Road Corby Northants NN17 5XY. We may give notice to you at either the email or postal address you provide to us when placing an order or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website 24 hours after an email is sent or three days after the date of posting of any letter. In proving the service of any notice it will be sufficient to prove in the case of a letter that such letter was properly addressed stamped and placed in the post and in the case of an email that such email was sent to the specified email address of the addressee.
15 TRANSFER OF RIGHTS AND OBLIGATIONS
15.1 The contract between you and us is binding on you and us and on our respective successors and assigns.
15.2 You may not transfer assign charge or otherwise dispose of a Contract or any of your rights or obligations arising under it without our prior written consent.
15.3 We may transfer assign charge sub-contract or otherwise dispose of a Contract or any of our rights or obligations arising under it at any time during the term of the Contract.
16 EVENTS OUTSIDE OUR CONTROL
16.1 We will not be liable or responsible for any failure to perform or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
16.2 A Force Majeure Event includes any act event non-happening omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
16.2.1 Strikes lock-outs or other industrial action.
16.2.2 Civil commotion riot invasion terrorist attack or threat of terrorist attack war (whether declared or not) or threat or preparation for war.
16.2.3 Fire explosion storm flood earthquake subsidence epidemic or other natural disaster.
16.2.4 Impossibility of the use of railways shipping aircraft motor transport or other means of public or private transport.
16.2.5 Impossibility of the use of public or private telecommunications networks.
16.2.6 The acts decrees legislation regulations or restrictions of any government.
16.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
17.1 If we fail at any time during the term of a Contract to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
17.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
17.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 above.
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid unlawful or unenforceable to any extent such term condition or provision will to that extent be severed from the remaining terms conditions and provisions which will continue to be valid to the fullest extent permitted by law.
19 ENTIRE AGREEMENT
19.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement understanding or arrangement between us whether oral or in writing.
19.2 We each acknowledge that in entering into a Contract neither of us has relied on any representation undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
19.3 Neither of us shall have any remedy in respect of any untrue statement made by the other whether orally or in writing prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
20 OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
20.1 We have the right to revise and amend these terms and conditions from time to time.
20.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you) or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions unless you notify us to the contrary within seven working days of receipt by you of the Products).
21 LAW AND JURISDICTION
Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from or related to such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales